How To Fail at Digital Banking
Printer-friendly version (PDF) In the past year banks have been waking up to the need to adopt digital solutions that will enhance their customer’s experience. In some instances cost concerns…
Printer-friendly version (PDF) In the past year banks have been waking up to the need to adopt digital solutions that will enhance their customer’s experience. In some instances cost concerns…
Printer-friendly version (PDF) I almost always enjoy reading reactions to the newsletters. Fortunately, most involve positive feedback or affirmation of whatever topic I am discussing. This week, though, I received…
Printer-friendly version (PDF) This title quotes a client’s comment about the businesses he and his colleagues run at a major bank. If you add the word “quality” before pipeline, making…
Printer-friendly version (PDF) My last two newsletters provided a deposit checklist and some valuable deposit-related insights by two bankers/consultants with long experience related to deposit gathering. This final deposit newsletter…
Printer-friendly version (PDF) Given the response to last week’s newsletter and the importance of the topic, deposit gathering merits a follow-up newsletter. In a note commenting on FIC’s prior newsletter…
Printer-friendly version (PDF) Before becoming too distracted by Fintech, Regtech, AI, block chain, bit coins, augmented reality, and other innovative IT-based options available to banks, senior management and its Board…
Printer-friendly version (PDF) At the end of 2016 and in early 2017, I attended several conferences at which prominent experts stated that 2017 was going to be the year of…
Printer-friendly version (PDF) Each quarter my colleague, Bob Browne, sends out the most recent FDIC bank performance data to clients and friends. For any investor or analyst, this database of…
Printer-friendly version (PDF) Beyond emailing a newsletter, what does FIC do? Despite operating for more than 20 years, I often come across colleagues and potential clients who are unclear about…
Printer-friendly version (PDF) Banks, both big and small, now have an unparalled opportunity to work with third-party Fintech-oriented players in multiple areas. But, many, if not most, banks are missing…