Is DEI Dead?
Few oppose the concept of a diverse workforce that brings with it a different set of life experiences and perspectives. Equality for all should be a concept that we all support and is fundamental to American life.
Few oppose the concept of a diverse workforce that brings with it a different set of life experiences and perspectives. Equality for all should be a concept that we all support and is fundamental to American life.
Bad management. I was surprised to hear the technician ask me the question above (Why are you flatlining?) several times as he conducted the exam. He may have been talking to himself or maybe I had passed over…
This past weekend I made a pilgrimage to Gulf Stream park, the local thoroughbred horse track in Miami. As you enter the track, a vendor of The Daily Racing Form (DRF) offers that day’s paper for $5. In effect, it is the Bible of the sport.
Gentlemanly is a word that has been consigned to the dust-heap by those who view the word as, at a minimum, old-fashioned or, perhaps, offensive. But banks, particularly community banks continue to…
Fail to focus on segmentation as a distinguishing strategy. Among those potential benefits: Enhanced knowledge of specific lending risks, lower costs of business origination, and higher per client returns from relationship-based selling
Banks continue to need to distinguish themselves from competitors. For many customers it’s no longer enough to position yourself as a local bank or to proclaim that you are more customer service oriented than the bank next door.
As a consultant, one of my major goals involves promoting some type of change, that is, my goal is to have the managers and the institutions they work for, operate differently in the future than they have in the past.
Recent media coverage of Chase and BofA highlights some important issues about those banks and raises questions about the competitive landscape for the remaining 4,700(+/-) remaining players. JP Morgan Chase continues to grow. The Financial Times reports…
Search the term “loyalty programs” on the web and you are faced with 1,740,000 results. Consulting firms promote their preferred solution to keeping and growing customer revenues through loyalty. But even a quick scan shows how their recommendations differ…
There is lots of talk on social media about Central Bank Digital Currencies. Unfortunately, it has been feeding the conspiracy minded. Even more unfortunately, the conspiracy minded, as in other cases (JFK and MLK assassinations, Big Pharma’s power, Covid regulations…