The State of Small Business Banking Is Poor, Part II
Executive Summary: The small business area will continue to be unappreciated unless top management understands the importance of the business and “adopts” it. In our last newsletter, we…
Focuses on improving performance in small business and middle market banking.
Executive Summary: The small business area will continue to be unappreciated unless top management understands the importance of the business and “adopts” it. In our last newsletter, we…
Executive Summary: At many banks, an increasing disparity exists between what senior bankers say their enthusiasm is for small businesses and reality. Unfortunately, the small business segment risks becoming an…
Executive Summary: At many banks the Small Business effort is in a deep slump, negatively impacted by declining performance, senior management reticence about the segment, and increased alienation of the…
Executive Summary: Loyalty has never been more attractive to an industry struggling to maintain quality assets and higher returns. At the same time, it is increasingly difficult to achieve loyalty…
Executive Summary: 2009 looks to be a bad year for the small business customer. However, 2010 and beyond may be bad years for banks that break their covenant with small…
Executive Summary: Management needs to make certain that its bankers continue to sell to small and mid-sized companies (SMEs) during what may be an extended period of increased concern over…
Executive Summary: Recent bank performance suggests that lenders need to revise some of their lending practices to small businesses and that relying on a “lending only” approach may be increasingly…
Executive Summary: While the current banking environment seems uncertain, attractive growth opportunities still exist for banks that address the needs of both the business owner and the business. A recent…
Executive summary. FIC’s small business related work around the world indicates that banks, no matter their location, face similar issues; success factors with SMEs are also largely the same. In…
Last week, at the American Banker’s Small Business Banking Conference, I led a panel discussion of small business bankers focusing on how to get the branch to proactively sell to…