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Category: Segmentation

Highlights the importance of segmentation and how a bank can differentiate itself.

Home Archive by Category "Segmentation"

Segmentation for Dummies… Not That You Are

Jun282023Charles WendelSegmentation, Strategy

Fail to focus on segmentation as a distinguishing strategy. Among those potential benefits: Enhanced knowledge of specific lending risks, lower costs of business origination, and higher per client returns from relationship-based selling

What Are Your Segments?

Jun222023Charles WendelFIC Overview, Segmentation, Strategy

Banks continue to need to distinguish themselves from competitors. For many customers it’s no longer enough to position yourself as a local bank or to proclaim that you are more customer service oriented than the bank next door.

Are You Still Selling Tab?

Dec142021Charles WendelFIC Overview, Leadership, Segmentation, Strategy

This week, the CNN Business website features an article titled, “He killed some of Coke’s most beloved brands. And he’s doing it all over again.” Bankers should reflect on Coke’s initiatives and adapt them to their banks…

Is Generational Marketing a Mistake?

Mar292021Charles WendelFIC Overview, Segmentation, Strategy

A recent article by Steve Cocheo for the Financial Brand website raises important for financial services companies hoping to attract and retain post-Boomer generations. The article is titled “Is Everything Bankers Think They Know About Millennials & Gen Z wrong?” It suggests…

Preparation for Segmentation

Jan212020Charles WendelBusiness Banking, FIC Overview, Fintech, Segmentation

Printer-friendly version (PDF) Last week I had separate conversations with two banks, non-competitors, that operate on opposite sides of the country and are at quite different asset levels. Each bank…

Banks Need to Exploit the Power of Verticals

Jul162019Charles WendelFIC Overview, Segmentation, Strategy

Printer-friendly version (PDF) This Thursday, Bankers Hub is presenting my webinar “The Power of Verticals”. Banks that focus on segments/verticals/niches almost always outperform banks that cast too wide a net…

Differentiation through Niches

Mar112019Charles WendelBusiness Banking, FIC Overview, Segmentation, Strategy

Printer-friendly version (PDF) Increasingly, the best banks, credit unions, and their non-bank competitors generate higher returns by taking the path of niches and specialization. Specialization provides a differentiating element that…

Independents: Niche Focus for Continued Success

Feb212019Charles WendelAchieving Growth, Business Banking, FIC Overview, Segmentation

Printer-friendly version (PDF) This newsletter provides a link to our newly published article in the Journal Of Equipment Lease Financing that presents an overview of the evolution and growth path…

Will Banks Ever Figure Out Small Business Lending?

Feb082017Charles WendelBusiness Banking, Segmentation, Strategy

Printer-friendly version (PDF) In response to a recent newsletter, a financial services executive emailed: “I wonder if deregulation will enable the banks to profitably fund <250k transactions again?   Do you think…

Will Big Banks Ever Be Good at Small Business?

Apr272016Charles WendelBusiness Banking, Segmentation

Printer-friendly version (PDF) Big banks created the alternative finance industry. They handed a growth opportunity on a silver platter to entrepreneurs and private equity investors. How? As the economy soured…

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