Creating a Differentiated Branch Delivery Model
The Umpqua Store Wendel’s note: Ric Carey managed the Community Banking/Retail Banking Branch network at Umpqua from 2003 to early 2011 and during that time played an essential role in…
Discusses the hows and whys of strategy development.
The Umpqua Store Wendel’s note: Ric Carey managed the Community Banking/Retail Banking Branch network at Umpqua from 2003 to early 2011 and during that time played an essential role in…
Bankers should immediately read Richard Rumelt’s brilliant business book, Good Strategy/Bad Strategy. As the author states, his purpose is to wake the reader up “to the dramatic differences between good…
Executive Summary: Now, more than ever, the role of the relationship manager needs to be redefined. Extraneous and lower value activities should be exorcised from job responsibilities as soon as…
Executive Summary: Success in banking may come down to focusing on two fundamental areas. However, many banks fail to put sufficient emphasis on them. This week I heard…
Executive Summary: History provides some great lessons for bankers wishing to minimize the impact of the current downturn and avoid the next one. Managing five key areas can help management…
Executive Summary: For small business banking leaders, the same old issues continue to resurface. Determining a path and then consistently executing needs to become the priority. In the…
Executive Summary: The consumer’s appetite and attitude is undergoing significant and perhaps fundamental shifts. Banks needs to be very sensitive to the changes that are occurring and position themselves as…
Executive Summary: Capital and funding constraints have resulted in bankers now being asked by management to justify why the bank should continue to invest in their businesses. Bankers now need…
Executive summary: Bank management continues to miss opportunities to create fundamental linkages across the bank’s products and channels, missing growth opportunities in the mass affluent space. Banks often seem insensitive…
Executive Summary: Selecting the most appropriate market, product, and customer focus rather than picking the best and brightest employees may be the most critical element in a bank’s success. …