The Basics: Small Business
Over recent weeks, clients, prospects, and friends have approached FIC, all expressing a need for insights about the “basics” of some of the areas in which we specialize. Reasons range…
Account Planning: A “Quick” Win
On both the consumer and commercial sides of banking, wallet-share penetration is poor. Typically, banks allow other players, whether banks or non-banks, to capture revenues that should be theirs. Too…
The American CEO
There seems no better way for a financial services executive to begin the New Year than by considering Peter Drucker’s most recent comments. Drucker is the dean of management consulting…
Themes for 2005 – Part Four: Continued Consolidation
This final Newsletter for 2004 continues our focus on issues and areas that we believe will be of critical importance in the next year. The three themes reviewed in past…
Themes for 2005 – Part Three: Reengineering is Back
Our end-of-year newsletters are focusing on areas that our clients and contacts tell us are of critical importance in 2005. Two issues ago, we highlighted a heightened emphasis on…
Themes for 2005-Part Two: Definitional Disagreements
Our last newsletter launched a series highlighting some of the key management issues for 2005. We have selected these themes based upon what our clients and contacts in the industry…
Themes for 2005 – Part One: Cross Sell
While Thanksgiving Day has yet to arrive, our clients have already begun to focus on next year’s priorities. In this year’s remaining Newsletters, we will focus on some of the…
Senior Bank Management: The Sleeping Giant Has Awoken
In the past 18 months, we have seen a noticeable shift within the senior management ranks of most of our client banks. A search for consensus is giving way to…
Wealth Management and Commercial Banking: Linkages Are Critical
Last week, we spoke at Thomson Media’s Wealth Management Forum. Our focus centered on the need for banks to forge closer linkages between their commercial and wealth management efforts. This…
Seven Habits of Highly Effective Small Business Groups
This week’s Consumer Banking Association’s Small Business Banking Conference featured a keynote address by Peter Raskind, National City Bank’s Executive Vice President and head of Consumer and Small Business Financial…