“It’s Not My Bank”
Executive Summary: Banks continue to be encumbered by disaffected employees who are alienated from their employer and their customers. At the end of a long meeting, I recently…
Executive Summary: Banks continue to be encumbered by disaffected employees who are alienated from their employer and their customers. At the end of a long meeting, I recently…
Executive Summary: History provides some great lessons for bankers wishing to minimize the impact of the current downturn and avoid the next one. Managing five key areas can help management…
Executive Summary: For small business banking leaders, the same old issues continue to resurface. Determining a path and then consistently executing needs to become the priority. In the…
Executive Summary: Internal silos contributed significantly to the banking crisis. Breaking them down will be critical for banks wishing to reconnect with their customers and rebuild stable revenue streams. …
Executive Summary: Senior bankers must manage through a period of unprecedented change. However, many banks lack the organizational speed and deftness to do so effectively. Their challenge is to maintain…
Executive Summary: The consumer’s appetite and attitude is undergoing significant and perhaps fundamental shifts. Banks needs to be very sensitive to the changes that are occurring and position themselves as…
Executive Summary: The small business area will continue to be unappreciated unless top management understands the importance of the business and “adopts” it. In our last newsletter, we…
Executive Summary: At many banks, an increasing disparity exists between what senior bankers say their enthusiasm is for small businesses and reality. Unfortunately, the small business segment risks becoming an…
Executive Summary: For the most part, banks will emerge from the current down cycle with the same management teams in place that steered them into the crisis. However, a more…
Executive Summary: Despite some well-publicized strong earnings from Goldman Sachs and JP Morgan, the overall banking industry continues to suffer. The near-term outlook for many banks indicates deteriorating performance over…