New Year’s Resolutions: Cut Costs, Change People
Last Thursday’s American Banker featured two side-by-side stories that senior bank management should read and consider: Susquehanna Bancshares announced that it was cutting 350 jobs, in part due to…
Last Thursday’s American Banker featured two side-by-side stories that senior bank management should read and consider: Susquehanna Bancshares announced that it was cutting 350 jobs, in part due to…
Executive Summary: FIC’s last newsletter discussed the importance of banks focusing on cost reduction if they are to generate strong earnings in 2012. This newsletter, written with the input of…
Executive Summary: While banks know that they cannot “shrink to greatness”, generating improved earnings in 2012 begins with cost reduction and improved productivity. At a recent banking conference,…
In recent weeks, I have heard too often about how difficult it is for bankers to generate commercial loans. One problem for bankers is that they continue to fish in…
Last time, I wrote about why most banks fail in selling to and servicing the small business space. Among the reasons: Lack of a differentiating customer offer. Leading…
Next month, I am speaking at a small business banking conference on the topic “Why Banks Can’t Deliver What Small Businesses Want.” The fact is that many small businesses believe…
Executive Summary: Small Business segment heads, like baseball managers, seem to have relatively short life spans. Better expectation setting, organizational clarity, and greater senior level involvement can improve prospects for…
Executive Summary: Despite the slow growth economy, the best banks are increasing the bottom lines of their commercial businesses. Commercial bank management needs to refocus and reenergize its marketing efforts….
Executive Summary: The key factors in making banks successful in the business space are relatively easy to determine. Executing on them is the hard part. Here are five…
Executive Summary: There is little sadness for the Wachovia brand that is soon to disappear. However, heritage Wachovia, the bank of 20 years ago, was a great institution. Trying to…