Is Your Bank’s Strategy Good or Bad? v
Bankers should immediately read Richard Rumelt’s brilliant business book, Good Strategy/Bad Strategy. As the author states, his purpose is to wake the reader up “to the dramatic differences between good…
Bankers should immediately read Richard Rumelt’s brilliant business book, Good Strategy/Bad Strategy. As the author states, his purpose is to wake the reader up “to the dramatic differences between good…
Many banks continue to approach their commercial customers with the same set of loan products. Many may be missing an opportunity to strengthen customer relationships by expanding their product set…
Last Thursday’s American Banker featured two side-by-side stories that senior bank management should read and consider: Susquehanna Bancshares announced that it was cutting 350 jobs, in part due to…
Executive Summary: FIC’s last newsletter discussed the importance of banks focusing on cost reduction if they are to generate strong earnings in 2012. This newsletter, written with the input of…
Executive Summary: While banks know that they cannot “shrink to greatness”, generating improved earnings in 2012 begins with cost reduction and improved productivity. At a recent banking conference,…
In recent weeks, I have heard too often about how difficult it is for bankers to generate commercial loans. One problem for bankers is that they continue to fish in…
Last time, I wrote about why most banks fail in selling to and servicing the small business space. Among the reasons: Lack of a differentiating customer offer. Leading…
Next month, I am speaking at a small business banking conference on the topic “Why Banks Can’t Deliver What Small Businesses Want.” The fact is that many small businesses believe…
Executive Summary: Small Business segment heads, like baseball managers, seem to have relatively short life spans. Better expectation setting, organizational clarity, and greater senior level involvement can improve prospects for…
Executive Summary: Despite the slow growth economy, the best banks are increasing the bottom lines of their commercial businesses. Commercial bank management needs to refocus and reenergize its marketing efforts….